Your warranty package covers parts failure for 12 months from the date of delivery, it also includes the labour cost of replacing these parts. Our warranty does not cover software issues or issues caused by viruses, The PC must be in its original shipped condition when returned to Custom PCs australia otherwise your warranty may not be honoured. Our warranty also does not cover accidental damage or misuse eg. unauthorised overclocking or undervolting. Our warranty is return to base, you cover the cost of shipping the PC to us, we pay for its return. Please see our full warranty policy for more detail.